DISPUTE RESOLUTION PROCESS
Mediation is a confidential discussion about finding the right amount to settle a dispute, assisted by an expert in dispute resolution. It is an extremely effective tool for resolving disputes with clear commercial benefits for all parties. The Courts are increasingly directing that all civil matters should be resolved through ADR. Recent case law has shown that litigants who fail to engage in mediation may now face costs consequences. Mediation has been proven to work even where the parties believe a resolution is not possible.